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Tel: 01494-526566

Dear Patients,

We are now accepting a wider range of patients but due to the national guidelines, we are still prioritising patients who require treatment.

Please be aware that the treatments we provide may be different to what was available previously and due to the increased demand for PPE your appointment time may have to be changed on short notice.

Please be patient with us if your usual dentist is not available, we are protecting our workforce by working in 'bubbles'.

Our hygienist is also available for appointments, however she is only able to provide hand-scaling at the moment. Please be made aware that our hygienist fee has increased to £55 due to the higher cost of providing the service.

We appreciate your patience and understand many of you are wondering when routine dental treatment will be available.

We will contact our active patient list as soon as routine treatment can commence. If you are given an appointment you should:

* Arrive to your appointment on time, not too early or late as you may require to wait outside for your appointment

* Wear a face covering when you arrive at the practice and at all times when you are in the reception or waiting areas

* Sanitise your hands when you arrive at the practice (hand sanitiser provided at reception)

* Keep 2m distance with other patients who may be at the practice

* Leave any extra items (such as coats and bags) at home or in your car if possible

* Arrive alone unless you have spoken to reception to confirm you may bring a chaperone (children are allowed to come with one parent only)

* Be prepared to make an advance payment for your treatment over the phone or pay by card (contactless preferred)

* Be aware that our washrooms are not in use.
We no longer issue parking permits so if you wish to use practice car park, please memorise your registration number so that you can use the electronic parking kiosk (private parking provider, not by the practice) .

We thank you for your patience and cooperation in this challenging situation and hope to be able to see you all soon!

Scandic Dental Care Team

Information on how to perform optimal self-care at home can be found by clicking on the following links
0-3 video https://youtu.be/owbp5F0K45c
3-6 video https://www.youtube.com/watch?v=lQE4xxk1r5g
7+ video https://www.youtube.com/watch?v=GHS27DHyIi0